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General: FAQs

How I check the status of my flight?

You can find our flight status updates here.

What are your luggage rules?

Find luggage information here

What are you check-in times?

Find check in information here.

What are your ID requirements?

A list of ID requirements can be found here.

Where can I check fare rules?

Find fare information here.

Where are your terms and conditions of carriage?

Find more information here.

What are your children, infant and maternity policies?

Find more information here.

I need information about travelling with pets or an assistance dog

Find more information here.

What are your prohibited items?

Find more information here.

I want to do some filming, how i do get this approved?

Find more information here.

I've booked through a third party and need some help

Find more information here.

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Where do we fly to?

Flying all over Scotland and the UK.