Your Obligations
How we can help
It’s important that you give us as much information as possible about any additional assistance needs that you have, so that we can make your journey with us as smooth as possible and prioritise you when needed.
Any personal information you share with us will be treated with the utmost sensitivity.
- Can you travel alone? If you can’t, or would struggle to do any of the following by yourself we need you to travel with a companion (who can travel at a discounted fare) for your own well-being and safety during you journey:
-
-
- Understand the safety briefing
- Fasten and unfasten your seat belt when instructed by our crew
- Take out and put on your life jacket
- Leave your seat and get to an emergency exit
- Put on an oxygen mask
- Use the toilet
- Take medication
-
- When travelling with any medical or mobility equipment, please provide as much information as you can when booking so that we can make your journey as easy as possible
- We recommend you have suitable travel insurance for the duration of your trip
- Remember to bring any relevant documentation that we have asked you to carry
- Please arrive at the airport in plenty of time for us to get your assistance in place so that you can complete your journey comfortably. We recommend no later than 1 hour before departure
- Be confident that you’re medically fit to travel, especially if you intend to travel alone. If you have any doubts or concerns, please speak to us directly and we can help answer your questions. Loganair offer discounted fares for any companions that you need to complete the journey if you cannot travel alone
Full details of discounted companion fares can be obtained from our Customer Help Centre.
Where do we fly to?
Flying all over Scotland and the UK.
