Mobility Assistance
How we can help
We can arrange wheelchair assistance at both ends of your journey, but the services provided may vary depending on your departure and destination airports.
We offer three levels of wheelchair assistance based on your needs:
- WCHR: Assistance from check-in to the bottom of the plane steps
- WCHS: Assistance from check-in to the door of the aircraft and help to the top/bottom of the steps
- WCHC: Assistance from check-in directly to your seat in the cabin
We may contact you to confirm your specific needs for wheelchair assistance to ensure the most appropriate support.
Your own equipment
You are welcome to travel with your own wheelchair. We will carry up to two pieces of mobility equipment free of charge in the aircraft hold, subject to available space.
If your mobility equipment is valued over £1,100, please ensure you have suitable insurance, as our liability is limited by the Montreal Convention.
Before your flight, we’ll need to verify that your wheelchair or mobility aid can be safely loaded and stowed. There are limitations on the number of Electric Wheelchairs and Mobility Scooters we can carry.
Please notify us as early as possible to ensure we can accommodate your equipment using the form below.
Where do we fly to?
Flying all over Scotland and the UK.
