Assistance Animals

1.1 Pets in the Cabin

Service animals, such as Assistance Dogs, are the only pets allowed in the cabin.

1.2 What is an Assistance Dog?

An Assistance Dog is trained to assist a person with a disability or medical condition. To travel in the cabin, the dog must:

• Be trained to assist with a disability or medical condition
• Have documentary proof of training
• Wear an identifying jacket or harness
• Remain under control at all times If your dog does not meet these criteria, it must travel as a domestic pet.

1.3 Booking your Assistance Dog

You can book your Assistance Dog at the time of flight booking, but we recommend doing so at least 48 hours before departure. You will need to provide the required documentation and may be asked to show it at the airport. Ensure you have a copy on hand for verification.

1.4 Emotional Support Dogs

Loganair does not accept emotional support dogs in the cabin; they must travel in the hold in a proper animal container.

1.5 Guide, Hearing & Medical Alert Dogs

If you are traveling with a guide, hearing, or medical alert dog, you must provide the required documentation:

• Official confirmation of the dog being fully trained or under the control of a trainer
• Documentation from an organization affiliated with Assistance Dogs International (ADI), Assistance Dogs UK (ADUK), or the International Guide Dog Federation (IGDF)
• The dog must wear an identifying jacket or harness For travel between the UK and EU, additional requirements, such as compliance with the UK Pet Passport Scheme, apply.

1.6 On the Day of Travel

Arrive at the airport 90 minutes before your flight. Check-in will be completed, and you'll board ahead of other passengers. Ensure your dog wears its harness or tabard, and secure the dog’s harness to the seatbelt using the provided extension for takeoff and landing.

1.7 Our Liability

Loganair is not responsible for animals lacking the correct documentation. Please contact the airport and consult the Pet Travel Scheme helpline or Guide Dogs UK for advice. Assistance dogs, containers, and food are carried free of charge, within the standard baggage allowance. Notify us at least 14 days in advance to ensure availability for your Assistance Dog.

1.8 Refusal of Carriage

Loganair will not accept self-certified emotional support dogs or other unapproved categories. Assistance Dogs are subject to space availability, so we recommend notifying us at least 14 days before travel to ensure proper arrangements.