Reservations and enquiries

We're here to help

  • For reservations (including ADS), extra assistance requests and queries relating to existing bookings please use the contact details below: 


    Call us:

    From within the UK: 0344 800 2855

    From overseas: +44 141 642 9407

    Mon-Fri: 08.00-18.00
    Sat: 08.00-14.00
    Sun: 10.00-17.00


    Email us:

    Please note, as we are receiving a high number of calls and correspondence, initially you will receive an automatic reply however one of our team will be in touch with you at the earliest opportunity


    If your enquiry relates to feedback, a complaint or claim please contact our customer relations team via our online form here.

  • Queries for Inter-Isle flights -

    Tel: +44 (0) 1856 872494 

    (Mon-Fri 07:00-19:00, Sat 08:00-18:00, Sun 10:00-19:00)


  • For information regarding booking a flight for a group of 9 or more passengers please visit our For Groups page where you will find an enquiry form for your completion.

  • Please contact the airline with whom you have booked, or your travel agent.