Simple Steps to Healthy Flying

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The welfare of our customers and crew is our priority; that's why we ask you to follow some small, simple steps to prevent Covid-19 from joining us on our journey together. 

 You must familiarise yourself with these measures before travelling - you may be denied boarding per our terms and conditions of carriage if you do not follow them.

Before your flight, you must regularly check our advice and that of the airports you'll visit on your journey. 


What We're Doing & How You Can Stay Safe

  • Hand-washing

    We recommend you wash your hands before entering the airport and use hand sanitiser after touching surfaces. On-board - we will provide hand sanitiser and wipes as you board your flight in the event you do not have your own. As soon as you are seated, we ask you to use the sanitiser before fastening your seat belt.

  • Check-in

    We’ve been working with our airport partners to ensure that our check-in desks have extra shielding in place to increase social distancing and protect you and our staff. It is also simple to check-in online or via our app too, up to 3 hours before departure. If you don't have a hold-bag to check-in, this means you can avoid check-in at the airport and proceed straight to departures.

  • Self-Scan Gates

    We've worked with our airport partners to ensure self-scan gates are widely compatible with our print at home boarding passes and those downloaded via our app. You will find these on your way to security and also when you board the aircraft, reducing the need for contact with airport staff.

  • Cabin Atmosphere

    The cabin air on Loganair’s pressurised aircraft is replenished at least once every five minutes. Air quality on-board is assured by this continuous flow of fresh air, and all recirculated cabin air passes through high-efficiency filters onboard. We recommend that customers keep their personal overhead ventilation on and pointed down to further direct the flow up and away from them. International air transport studies have shown that the risk of infection is low onboard.

  • Zonal Embarkation

    As a regional airline, Loganair's aircraft are smaller than many that fly further afield, therefore queues at boarding areas are uncommon. However, to reduce the risk of unnecessary close social-contact, we're working with our ground teams to ensure our aircraft are boarded by row. When your zone is called you may present for boarding, otherwise, we ask you to remain seated and not proceed to board at the gate.

  • Face Coverings

    You must wear a face-covering on board our aircraft, this is a condition of carriage and you can be refused travel if you do not comply. Safety and security is always our top priority and we believe that a consistent policy across our route network will provide assurance and confidence for every customer. Loganair will provide face-coverings if you do not have one. You should wear a face-covering properly to be effective. This applies to all excluding those aged 5 and under, and those exempt.

  • Airport Social-Distancing

    It may not be possible at all parts of your journey through the airport but we would advise customers to sit apart if you can and avoid unnecessary close social contact. For the reason it may not always be possible, we suggest masks are worn before entering the airport. We strongly advise you check with your airport for any specific advice or requirements they may have and in particular, whether they require you to bring a mask.

  • Aircraft Cleaning

    Loganair has always had a high standard of cleanliness onboard its aircraft. However customers are welcome to wipe down their own areas should they wish to and Cabin Crew can provide disinfectant wipes should they be required. Customers are requested to assist us in keeping our aircraft clean and should avoid leaving any rubbish behind when disembarking.


Face Covering Exemptions

There are various ways to let us know if you are exempt

If you do not demonstrate you're exempt on the day of travel either by wearing a Sunflower Lanyard or providing a GP note to state you have a condition that means you are exempt - you will be denied boarding in accordance with our terms and conditions of carriage if you do not wear a face-covering. GP notes do not need to specify the condition that means you're exempt, only that you qualify for an exemption.

Alternatively, let us know in advance of travel you are exempt (with no requirement to prove an exemption) by clicking on the link below.

How to tell us your exempt

Declare you're fit to travel

It is compulsory to certify at check-in, either online or at the airport, that you or members of your household have not recently displayed symptoms of Covid-19 prior to travelling with us. By checking-in online, you are certifying you do not have any symptoms.

Do Not Travel If You Have Any of These Symptoms




- A new, continuous cough

- A fever

- A loss or change to your sense of smell or taste