Annual archive

Weather Disruption – Wednesday 16th to Friday 18th November 2022

Given the high winds forecasted Wednesday - Friday in Sumburgh and the potential for travel disruption, we offer customers travelling to or from Sumburgh the opportunity to adjust travel plans without charge.

We plan to fly all our scheduled services. We have standby aircraft and crews in place to help recover disrupted services as soon as weather conditions permit. You can re-book on an alternative flight up to 7 days from your original travel date. There will be no change fee or difference in fare payable. If a seat is available on an earlier or later flight, you can transfer your booking to that flight without charge on a first-come, first-served basis.

The easiest way to change your flight is via Manage my Booking on our website. If you cannot find a suitable alternative, you can reach our Help Centre on 0344 800 2855; our phone lines are open Monday to Friday, 0800 – 1800, Saturday, 0800-1400 and Sunday, 1000-1700. with your booking reference handy and we will do our best to help.

At this time, our disruption policy only covers travel on Loganair flights, and we cannot change any onward travel arrangements you may have in place with other carriers.

If you choose to remain with your original travel plans, please rest assured that we will do everything we can to safely fly you to your intended destination as close to the scheduled time as possible. Please note if you are already checked in, you will need to contact us by phone to assist you with your move.