Flexibility due to Event Cancellation or Rescheduling

If you were due to attend an event that has been confirmed as rescheduled or cancelled, then you may request a credit voucher for the original value of the journey.

Vouchers can be redeemed against new bookings made within 3 months of receipt of the voucher for future travel.

In this instance, you will be required to provide supporting documentation of a major event cancellation or rescheduling that you were due to attend – this can be uploaded via the form below.

Please kindly take note:

•  Your booking must have been made directly with Loganair and not via a third party/travel agent.
•  All remaining unflown flights will be converted to a voucher.
•  Vouchers can be redeemed against a new booking made within 3 months of the voucher issue date, for future travel dates.
•  The lead passenger from the original booking must travel on any flights purchased with the voucher.
•  Your request will be reviewed and actioned within 7 working days.
• This flexibility is only being offered for events affected in the month of September 2022 as a result of the passing of Queen Elizabeth II