I have a more complex query and need to get in touch 

Submit a request via the Helpdesk

Fill in our online form if you:

  • Need information before you fly
  • Want to change a booking
  • Want to request special assistance
  • Want to give a compliment or give feedback
  • Want to make a complaint
  • Want to claim an expense
  • Want to make a compensation claim
  • Have lost a lost/delayed or damaged bag
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Get in touch with our Customer Help Centre

Making a change to a flight already booked?

Did you know it's quick and easy to make many changes online at Manage My Booking?

 

Alternatively, get in touch at 0344 800 2855

Calling from overseas? +44 141 642 9407    

 

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Saturday 0800 – 1400

Sunday 1000 – 1700

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