Contact the Help Centre

Email Us

Fill in our online form if you:

  • Need information before you fly
  • Want to change a booking
  • Want to request additional assistance on your journey
  • Want to give a compliment or give feedback
  • Want to make a complaint
  • Want to claim an expense
  • Want to make a compensation claim
  • Have a damaged bag
Email Us

Call Us

Making a change to a flight already booked?

Did you know it's quick and easy to make many changes online at Manage My Booking?



Customer Help Centre Operating Times:

  • Monday-Friday: 08:00–18:00
  • Saturday: 08:00–14:00
  • Sunday: 10:00–17:00
Contact Us