Contact the Help Centre
Email Us
Fill in our online form if you:
- Need information before you fly
- Want to change a booking
- Want to request additional assistance on your journey
- Want to give a compliment or give feedback
- Want to make a complaint
- Want to claim an expense
- Want to make a compensation claim
- Have a damaged bag
Call Us
Making a change to a flight already booked?
Did you know it's quick and easy to make many changes online at Manage My Booking?
- Alternatively, get in touch at 0344 800 2855
- Calling from overseas? +44 141 642 9407
Customer Help Centre Operating Times:
- Monday-Friday: 07:00–18:00
- Saturday: 08:00–15:00
- Sunday: 10:00–18:00