Ways to Pay

At Loganair we want to make booking with us, as easy as possible so there are various ways to pay.

Accepted forms of payment

You may be offered one or more of the following payment options:

  • Credit card (VISA & Mastercard)
  • Debit card (VISA)

Unfortunately we do not accept American Express

Note: Consumer cards attract no surcharges, however, for corporate cards, there is a 1.5% charge.

Currency

You may pay in Pounds Sterling (GBP), Norwegian Kroner (NOK), Danish Kroner (DKK) & Euros (EUR)

Card Issuer Security

  • For payments by Visa card, depending on your card issuer, you may have to complete an extra level of security checks through the Verified by Visa scheme – a popup window will appear after you confirm purchase of your itinerary containing your banks logo, in which you must provide your Verified by Visa password. This is not the PIN used for ATM/Cash machines. If you are requested to enter this password, but you have not registered for the scheme, please contact your bank to register. If you are requested to enter this password and you choose to continue without entering it, or enter the incorrect password, your booking would not be successful.

 

  • For payments by Mastercard, depending on your card issuer, you may have to complete an extra level of security checks through the Mastercard SecureCode scheme – a popup window will appear after you confirm purchase of your itinerary containing your banks logo, in which you must provide your Mastercard SecureCode password. This is not the PIN used for ATM/Cash machines. If you are requested to enter this password, but you have not registered for the scheme, please contact your bank to register. If you are requested to enter this password and you choose to continue without entering it, or enter the incorrect password, your booking would not be successful.

Refunds 

  • For payments by credit/debit card, refunds are processed by Loganair within 15 working days and credited back to the credit/debit card that was used for payment. Note that the card issuer may need additional time to post the money to the account.
  • If eligible and you are requesting a refund, please email [email protected]

Vouchers

We do not currently offer gift vouchers, but are working to offer this soon.