Flight delay

Prior to submitting any claim for compensation please refer to the information pages on this website and to your ticket terms and conditions. We will attempt to address your claim as soon as possible if you provide enough information.

Whilst we make every effort to prevent delays to our flights we appreciate that sometimes things go wrong. Where your flight is delayed by more than THREE (3) hours, measured against your scheduled arrival time, you may be entitled to compensation.

The rules for flight delay compensation are set out in EC261/2004.


Add Additional Passenger Names (if any):

a) All flights 1500km or less


b) Intra-community flights more than 1500km, and for all other flights between 1500 and 3500km


(c) Flights not falling under (a) or (b)



*Please note that all payments for UK flights will be paid in Pounds (GBP) converted at the exchange rate ruling on date of travel.

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If you incurred additional costs for transport to your original destination you may be eligible for a refund. If so, you will be required to submit receipts to support your claim. The value of all claims should be entered in GBP.

Provide details of your additional claim in the box below:



I confirm that I have the full permission and authority to make this claim on behalf of all named passenger(s). The information I have given is correct to the best of my knowledge. I understand that my application will be rejected if I have not supplied the mandatory information or I have given false information. Loganair Limited reserves all rights in relation to any losses suffered or payments made as a result (whether directly or indirectly) of any false or misleading statements made in support of this claim. I understand that false or misleading statements may give rise to criminal liability on my part.