Loganair

Special Needs Passengers

Some people need a little more help when travelling than others. If this is the case, then please advise the reservations agent when you make your booking, and Loganair and it's service providers will do their best to ensure that help is on hand. We can provide suitable assistance for those who are mobility impaired, and wheelchairs for elderly passengers and others who have a limited walking range. Visually impaired passengers can bring a guide dog with them on the flight.

For further details, please read on.

Policy

Loganair will accept passengers with disabilities, however due to the size of aircraft some limitations may apply. Passengers whose fitness to travel is in doubt or those who require to administer medication during the flight should be referred to the Flybe customer relations department for medical clearance. Passengers with stable disabilities do not require formal clearance.

Enquiries regarding assistance should be made to:

Tel: 0871 700 2000

Boarding

Loganair will pre-board special needs passengers, and ensure that they are accommodated in the appropriate seating area relating to the aircraft type. Every effort will be made to ensure that escorts or guide dogs are next to the passengers they are escorting. Passengers will be accommodated in seats allowing the maximum space for their comfort, but for those passengers with a full leg plaster, then a charge may apply for the booked extra seat.
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Wheelchairs

Due to the varying size of aircraft within the Loganair fleet, Loganair does not have onboard wheelchairs, and certain restrictions may apply in the acceptance of your own wheelchairs. Wheelchairs loaded in the Baggage hold will be loaded in such a way as to be readily available at the transfer and destination points. If possible, a collapsible wheelchair is best used when travelling. Battery (non-spill) operated wheelchairs can be accepted and will be carried as checked baggage.
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Blind Passengers

A blind passenger is entitled to a 50% rebate off the full economy adult fare, as is their escort. Guide dogs are carried free of charge, and are permitted in the cabin. Blind persons and their escort are eligible for the discount when travelling for business/medical/training/education/rehabilitation reasons. An application completed by a recognised organisation for the blind must be submitted at time of ticket purchase.

When making their reservation, a blind passenger should advise the booking agent of their blindness, and customer care staff would ensure that the passenger is appropriately assisted at the airport.
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Expectant Mothers

After 28 weeks of pregnancy, mums-to-be will be required to carry a medical certificate issued by their doctor stating their fitness to travel. Travel is not permitted after 36 weeks or within 7 days of the expected date of delivery.*

*Travel from Orkney, Shetland, the Outer Hebrides and Islay is permitted after 36 weeks under a medical professional's instructions. The instruction must have been issued within 7 days of travel stating that the passenger is fit to travel.

New mothers are recommended not to travel within 7 days of giving birth.
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Babies

A baby may not be accepted for travel within the first 7 days after birth unless the maternity hospital or the baby's doctor makes the reservation.
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Passengers requiring oxygen

Only airline approved oxygen apparatus may be carried in the passenger cabin and may only be operated by the flight attendant. Loganair does not carry oxygen to provide continuous supply as standard (except for emergency and therapeutic purposes). Please advise Loganair's Customer Relations Department on Tel: +44 (0) 141 848 7594 should you wish to travel with oxygen apparatus.

If you have any questions regarding special needs, please contact Loganair's Customer Services Department on Tel: +44 (0)141 848 7594.
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